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Your mobile phone account can be refilled in several ways:

  • Scratch card
  • E-top up
  • Mobile refill – client to distributor
  • Credit transfer
  • SMS Top Up with Banka Ekonomike
  • SMS Top Up with Banka për Biznes
  • ATM Top Up with Banka Kombëtare Tregëtare
  • E-banking with Banka Kombëtare Tregëtare
  • SMS Top Up with NLB Prishtina
  • SMS Top Up with ProCredit
  • IPKOMat, refill through Procredit Bank ATM’s
  • SMS Top Up with Raiffeisen Bank
  • SMS Top Up with TEB Bank

All these methods of top up enable you to be in continuous contact with others.

Scratch cards are from 5 €, 10 € and 20 €

Scratch cards can be purchased in all IPKO stores and authorized distributors.

To top up your mobile phone account through scratch cards you have to reveal the code and dial:*123* and the revealed 16 digit code#.

To top up somebody else’s account, dial: *123* revealed 16 digit code* (telephone number) #.

Electronic refill

Through electronic refill, you choose how much you will refill your mobile phone account. Choose the amount of the credit you wish to refill your phone with, from 1.00 € to 50.00 €.

Validity

Validity of your account depends on the amount of the credit chosen to refill your mobile phone account and applies from the moment you make the refill:

Shuma e mbushjesValiditeti*
1€10 ditë
2€20 ditë
3€ deri 4€60 ditë
5€ deri 9€90 ditë
10€ deri 19€180 ditë
20€ dhe më shumë330 ditë

Validity, which you set by a selected refills, specifies the time frame during which you can use all mobile telephony services, while after the expiration of for example 10, 20 or 30 days, for the next 30 days you can only receive calls.

If you don’t refill your account within those 30 days, your phone number will be suspended.

Make payments for internet, TV or fix telephony through your mobile phone.

New IPKO service enables you to pay for fix services through your mobile phone. Pay internet, television or fix telephony packages, quickly and without hassle, any time and from any place.

To make payments thorough your mobile phone, follow the instructions below: Press *101#

a) On the menu, chose “Payments”

b) On the following menu, chose the package you wish to make the payment “Family DTV”

  • DUO TV
  • Internet Package 1
  • Internet Package 2
  • Internet Package 3
  • Duo – mini
  • Duo – maxi
  • PPV credit

c) If you wish to make the payment for DTV Family or DUO TV, then you have to write down the number of your SMART card, while if you wish to pay the Internet, then you username.

d) Confirm your payment.

To complete the purchase, you must have sufficient credit in your mobile phone account.

Refill your services, at any time, via SMS and your bank account!

SMS Top Up is a service that offers clients the opportunity to top up their accounts through SMS:

  • IPKO mobile telephony,
  • IPKO TV,
  • IPKO internet, as well as
  • Bundled services.

SMS Top Up enables you to use your funds from checking account in ProCredit Bank. Also you can authorize up to 4 closest persons who can use the funds from your checking account to top up the accounts of IPKO services.

This service is offered through several banks, depending from your bank preferences:

  • Banka Ekonomike
  • Banka për Biznes
  • NLB Prishtina
  • ProCredit Bank
  • Raiffeisen Bank
  • TEB Bank

This service is offered 24 hours a day, 7 days a week through IPKO mobile telephony.

Visit your nearest bank branch to register for SMS Top Up service.

SMS Top Up via Banka Ekonomike

It enables refilling of mobile phone, internet and digital television and TV package, DUOTV by sending an SMS to 50005.

For refilling your personal account of IPKO mobile:

  • Just enter the amount of refill and send the SMS to 50005
  • ex: “5” (for refilling with 5€)

For refilling the other person’s account, of IPKO mobile:

  • Enter the number of another person, space, the amount of refill you want to refill in and send the SMS to 50005
  • ex: “049xxxxxx 5” (for refilling with 5€)

For the refilling of a few accounts, of IPKO mobile:

  • Enter the number of a person, space, amount of refill, hashtag (#), the number of another person, space, amount, hashtag (#), the third person, space, amount, hashtag (#) and you finish until all the numbers you have planned to refill are written and send the SMS to 50005
  • ex: “049xxxxxx 5 # 049xxxxxx 5 # 049xxxxxx 5”

For refilling IPKO fixed account:

  • Write FIX, space, user name or the name of the contract and send the SMS to 50005
  • ex: “FIX xxxxxxxxx”

For refilling a few accounts, of IPKO fixed:

  • Write the number of the person you wish to refill, space, amount, and hashtag (#), continue to write the next number of the person you wish to refill, space, amount and send the SMS to 50005
  • ex: “038xxxxxx 038xxxxxx 5 # 5”

For refilling IPKO internet account:

  • Write the internet, space, user name and send the SMS to 50005
  • ex: “Internet xxxxxxxxx”

For refilling IPKO television account::

  • Write tv, space, user name and send the SMS to 50005
  • ex: “Tv xxxxxxxxx”

For refilling IPKO DUO TV (television and internet):

  • Write DUOTV, space, user name or the name of the contract and send the SMS to 50005
  • ex: “DUOTV xxxxxxxxx”

SMS Top Up via Banka për Biznes

It enables you to refill your mobile phone, internet and digital television and package DUO TV by sending an SMS to 50000.

To refill the account of mobile telephony IPKO:

  • Just write the sum of the refill and send an SMS to 50000
  • example: “5” (for a refill of 5€)

To refill the account of IPKO fix:

  • Write Fiks, leave a space, amount of refill you wish to refill with, leave a space and send an SMS to 50000
  • example: “Fiks 038xxxxxx 5” (for a refill of 5€)

To refill the account of IPKO internet:

  • Write Int, leave a space, user name or name of the contract and send an SMS to 50000
  • ex: “Int user name”

To refill the account of IPKO’s television:

  • Write tv, user name or name of the contract and send an SMS to 50000
  • ex. “tv user name”

To refill the account of IPKO’s DUO TV (television and internet):

  • Write duotv, leave a space, user name or the name of the contract and send an SMS to 50000
  • ex. “duotv user name”

SMS Top Up via NLB Prishtina

It enables you to refill your mobile phone, internet and digital television and TV package, DUO TV by sending an SMS to 50444.

For refilling account of IPKO mobile:

  • Write mobile phone number, space, the amount which you want to refill it with and send the SMS to 50444
  • ex: ” 049xxxxxx5 ” (for refilling the 5€)

Refillin can be made in the amount from 5 – 100€.

For refilling the account of IPKO television:

  • Write tv, space, user name or the name of the contract and send the SMS to 50444
  • ex: ” Tv xxxxxxxxx “

For refilling IPKO internet account:

  • Write internet, space, user name and send the SMS to 50444
  • ex: ” Internet xxxxxxxxx “

For refilling IPKO DUO TV (television and internet):

  • Write DUOTV, space, user name or the name of the contract and send the SMS to 50444
  • ex: ” DUOTV xxxxxxxxx “

SMS Top Up with Raiffeisen

It enables you to refill your mobile phone, internet, digital television packages, DUO TV by sending an SMS to 50222.

For refilling account of IPKO mobile:

  • Write mobile number, space, the amount by which you want to refill and send the SMS to 50222
  • ex: ” 049xxxxxx 5 ” (for refilling the 5€)

For refilling account of IPKO internet:

  • Write your username (contract), space, internet and send the SMS to 50222
  • ex: ” xxxxxxxxx INTERNET “

For refilling account of IPKO television:

  • Write your user name or SMART card number, space, internet and send the SMS to 50222
  • ex: ” xxxxxxxxx TV “

For refilling account of IPKO DUOTV (television and internet):

  • Write your username or SMART card number, space, DUOTV and send the SMS to 50222
  • ex: ” xxxxxxxxx DUOTV”

SMS Top Up via ProCredit Bank

It enables you to refill your mobile phone, internet and digital television TV packages and DUOTV by sending an SMS to 50333.

For refilling IPKO mobile account:

  • Write a mobile phone number, space, the amount by which you want to refill the account and send the SMS to 50333
  • ex: ” 049xxxxxx 5 ” (for refilling the 5€)

For refilling IPKO fix:

  • Write the number of fixed, space, the amount by which you want to refill the account and send the SMS to 50333
  • ex: ” 038xxxxxx 5 ” (for refilling the 5€)

For refilling IPKO television, internet or bundled services:

  • Write the type of account you want to refill: tv, internet, or DuoTV and send the SMS to 50333
  • ex: ” DuoTV “
  • In case you want to refill any other account from which you have registered in the contract, write: name of registered user, space, type of account: TV, INTERNET, or DUOTV and send the SMS to 50333.
  • ex: “User1 DuoTV”

SMS Top Up with TEB

Through the TEB account you can make refills of your mobile, internet, digital television, and DUOTV. Send a message to number 50001 with the following text, depending on which service you want to refill:

For refilling account of IPKO mobile:

  • Write mobile phone number (without the first zero), space, the amount by which you want to refill and send the SMS to number 50001
  • ex: ” 49xxxxxx 5 ” (for refilling the 5€)

The amount to refill through TEB Bank is from 1 to 100€.

For refilling account of IPKO internet:

  • Write the word ipko, username, space and ‘int’ and send the SMS to number 50001
  • ex: ” ipko (space) user name (space) “

For refilling account of IPKO television: 

  • Write the word ipko, username, space and ‘tv’ and send the SMS to number 50001
  • ex: ” ipko (space) user name (space) tv “

For refilling account of IPKO DUO TV (television and internet):

  • Write the word ipko, username, space and ‘duotv’ and send the SMS to number 50001
  • ex: ” ipko (space) user name (space) duotv “

Online Refill