Faq

How to charge the account using phone?

Make internet, TV or landline payments through your mobile phone.

IPKO’s new service enables you to pay for fixed services through your mobile phone. Pay for internet, television or landline packages, quickly and hassle-free, anytime and anywhere.

To make payments through your mobile phone, follow the instructions below: Dial 101#

a.) In the menu that appears, select “Payments”

b.) In the next menu, select the package you want to pay for” Family DTV

  • DUO TV
  • Internet Pako 1
  • Internet Pako 2
  • Internet Pako 3
  • Duo – mini
  • Duo – maxi
  • PPV kredit

c.) If you want to pay for Family DTV or DUO TV, then you must enter the number of your SMART card, and if you want to pay for the Internet, then enter your username.

d.) Confirm payment. To complete the purchase, you must have sufficient credit in your mobile phone account.

From April 1, 2016, the price for this service will be EUR 0.50. The service can be used only once in a month.

Other general questions

How can I pay online?
What are the payment methods for services?
Wich is the free of charge number for Call Center?

Si eshte eksperienca ne webin e IPKO’s?

Ju lutem kurseni pak minuta për të ndarë eksperiencën tuaj në lidhje me ueb faqen tonë.

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