Since eSIM cards are a relatively new technology, only certain devices possess the necessary hardware to use it, so the only condition for IPKO eSIM activation is to have a device that supports eSIM technology. If you have such a device and want to enjoy the benefits of eSIM technology, then you need to go to the nearest IPKO store and ask to activate your number with IPKO eSIM or replace your SIM card with IPKO eSIM.

After completing your request you will be provided with the instructions and QR code* needed to activate the eSIM user profile on your device.

Before activating your profile for IPKO eSIM, make sure that you have carefully read the necessary steps presented in the manual and make sure that your device (supports the eSIM service) is compatible for eSIM (if necessary also read the manual of your phone ), otherwise, if you do not comply with these instructions (or manual instructions), IPKO will not be responsible for refunding the eSIM profile tools.

After activating the eSIM profile, you will not be able to use the old physical SIM card. In case you want to use your physical sim card again, contact us, we will solve everything. If you have a dual SIM device, you can keep the SIM card and add an eSIM with a new number.

For the manual regarding the configuration and activation of the IPKO eSIM profile for your device click here.

To verify if your device supports eSIM technology click here.