IPKO Telecommunications Company has been certified according to the international standards ISO 9001 for Quality Management System, and ISO 27001 for Information Security Management System. Both these certifications specify the terms and definitions applying to all quality management system standards, developed by ISO, and used by institutions or organizations to demonstrate that they meet the requirements and criteria required for quality management and that they meet the required requirements and criteria for information security management.
Following a successful audit conducted by the Slovenian Institute of Quality and Metrology, it was considered that IPKO has met all the criteria of ISO 9001 and ISO 27001 standards in all categories of the services it provides: Mobile Telephony, Fixed Telephony, Internet and Digital Television.
Since the establishment of IPKO in Kosovo, IPKO relied on ISO standards for all categories of its activity, as the Telekom Slovenia relies and is certified in various categories of ISO standards. IPKO has invested greatly in infrastructure, the latest technological developments and staff, in order to achieve to provide the highest quality services in the Kosovo market. This proves that IPKO manages the quality and security information system in line with internationally accepted standards. It confirms our commitment to the quality, security and confidentiality in maintaining data; it is a symbol of security and trust for our clients and partners.
Certification is a continuous process of improvement, review, and dedication to work according to these standards and these certifications according to ISO 9001 and ISO 27001 standards distinguish IPKO from other companies by ensuring clients that IPKO provides quality services and products according to international standards and that their data are fully secure as defined by international standards. ISO 27001 standards help organizations to implement processes that prioritize data security and minimize the risk of data breach or dissemination. By obtaining this certification, IPKO has proven its ability to manage the security of sensitive data. These certifications complete and support the image of IPKO
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