Call forwarding

Activation and deactivation of the service can be done through phone settings or through the codes below:

Unconditional call forwarding

Unconditional call forwarding:

Activation and deactivation of the service can be done through phone settings or through the codes below:

Activation: *21* phone number (049 xxx xxx)#
Service Deactivation: #21#
Check CF status for unconditional calls: *#21#

Call forwarding when you don’t answer the call

Activation: *61* phone number (049 xxx xxx)#
Service Deactivation: #61#
Check CF status for missed calls *#61#

Activation of the service is free of charge, while the customer who redirected calls will be charged for calls depending on the destination (calls within the IPKO network, to other or international operators) and the location of the number (whether it is in Kosovo or Roaming).

If the user who redirected the calls has an activated package that includes minutes for use in Kosovo or Roaming, then the minutes of the package will be deducted, otherwise it will be charged from the main account.

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